PICCOLI, Gabriele
 Distribuzione geografica
Continente #
NA - Nord America 1.022
EU - Europa 812
AS - Asia 443
OC - Oceania 17
Continente sconosciuto - Info sul continente non disponibili 2
SA - Sud America 1
Totale 2.297
Nazione #
US - Stati Uniti d'America 1.009
UA - Ucraina 466
CN - Cina 397
DE - Germania 176
FI - Finlandia 81
IT - Italia 27
SE - Svezia 15
AU - Australia 14
GB - Regno Unito 13
CA - Canada 12
SG - Singapore 11
PT - Portogallo 8
FR - Francia 6
TR - Turchia 5
BE - Belgio 3
IE - Irlanda 3
IN - India 3
JP - Giappone 3
MY - Malesia 3
SA - Arabia Saudita 3
SK - Slovacchia (Repubblica Slovacca) 3
AL - Albania 2
ES - Italia 2
EU - Europa 2
GE - Georgia 2
HK - Hong Kong 2
KG - Kirghizistan 2
KR - Corea 2
NZ - Nuova Zelanda 2
PH - Filippine 2
PK - Pakistan 2
AE - Emirati Arabi Uniti 1
AM - Armenia 1
AT - Austria 1
BD - Bangladesh 1
BG - Bulgaria 1
BR - Brasile 1
BY - Bielorussia 1
DO - Repubblica Dominicana 1
HU - Ungheria 1
KZ - Kazakistan 1
LK - Sri Lanka 1
NC - Nuova Caledonia 1
NL - Olanda 1
RO - Romania 1
SI - Slovenia 1
TW - Taiwan 1
Totale 2.297
Città #
Jacksonville 317
Princeton 158
Chandler 127
Nanjing 119
Dearborn 91
Wilmington 62
Nanchang 50
Hebei 34
Changsha 33
Shenyang 33
Tianjin 22
Jiaxing 21
Beijing 15
Hangzhou 12
Jinan 12
San Francisco 12
Ashburn 9
Norwalk 9
Toronto 9
Kunming 8
Sassari 8
Singapore 8
Guangzhou 6
Changchun 5
Lisbon 5
Mountain View 5
Ningbo 5
Dekalb 4
London 4
Taizhou 4
Ann Arbor 3
Bratislava 3
Brussels 3
Falls Church 3
Fuzhou 3
Haikou 3
Jitra 3
Lanzhou 3
Melbourne 3
Rohnert Park 3
Wuppertal 3
Aurora 2
Bishkek 2
Canberra 2
Catania 2
Cesano Maderno 2
Essen 2
Frankfurt am Main 2
Gallicano nel Lazio 2
General Trias 2
Helsinki 2
Houston 2
Izmir 2
Kaiserslautern 2
Nuremberg 2
Padova 2
Phoenix 2
Racine 2
Riyadh 2
Saint Louis 2
Seoul 2
Sevilla 2
Sydney 2
Taiyuan 2
Tbilisi 2
Tirana 2
Tokyo 2
Zhengzhou 2
Almaty 1
Amsterdam 1
Atlanta 1
Auckland 1
Bamberg 1
Bellevue 1
Berkeley 1
Boston 1
Breitenbach 1
Brisbane 1
Budapest 1
Buffalo 1
Burnaby 1
Cascais 1
Central 1
Central District 1
Cherry Hill 1
Delhi 1
Dhaka 1
Durham 1
East Hartford 1
Farmville 1
Funchal 1
Galway 1
Glassboro 1
Gordon 1
Hanover 1
Islamabad 1
Istanbul 1
Kearney 1
Kingston 1
La Grange 1
Totale 1.326
Nome #
HGRM: Bringing Back High Touch Hospitality 70
Carnival Cruiselines 46
E-Commerce, Web 2.0 and Entrepreneurship: Opportunities in the U-Space 44
Creating and Sustaining IT-Enabled Competitive Advantage 43
Custom Made Apparel at Lands’ End 42
A Proposed Knowledge Management Cycle for University Organizations 41
The competitive impact of information technology: can commodity IT contribute to competitive performance\&quest 41
Hilton Hotels: Brand Differentiation through Customer Relationship Management 40
The Value of Academic Research to the Hospitality Professional: A General Discussion and the Case of Information Systems Research 40
A Call to Engagement: Moving beyond User Involvement in Order to Achieve Successful Information Systems Design 39
When Malleable Information Technologies Meld with Organizational Routines: An Affordance Perspective 38
Customer-Managed Interactions: A New Paradigm for Firm-Customer Relationships 38
Antecedents of IT Dynamic Capabilities in the Context of Digital Data Genesis 38
Customer Relationship Management – A Driver for change in the Structure of the US Lodging Industry 37
Effectiveness of Virtual Learning Environments in Basic Skills Business Education: A Field Study in Progress 37
Atlantis Paradise Island Resort and Casino: Improving Performance with a new Vision and Mission 36
A framework for evaluating the business value of customer data in hospitality 35
Assessing Managerial Impact in Virtual Teams: Possible Directions for Future Research 34
Net-Based Customer Service Systems: Evolution and Revolution in Website Functionalities 34
Internet-Based Customer Service Systems: What Are They and When Are They Successful? 34
Brohman, M. K., A. Parasuraman, G. Piccoli, and R.T. Watson. “Network-based customer service systems: a half-time report from the field 33
Canyon Ranch 33
A Design Theory Approach to Building Strategic Net-based Customer Service Systems 32
Wyndham International: Fostering High-Touch with High-Tech 31
Custom Made Apparel and Individualized Service at Lands’ End 31
Antecedents to Team Member Commitment from Near and Far: A Comparison between Collocated and Virtual Teams 31
Custom Made Apparel at Lands’ End 30
Customer Service and Network Completeness 30
Essentials of Information Systems for Managers 29
TripIt: The Traveler’s Agent 29
The Strategic Value of Information: A Manager’s Guide to Profiting from Information Systems 29
Making IT Matter: A Managers Guide to Creating and Sustaining Competitive Advantage with Information Systems 29
Electronic Commerce: Markets and Users 28
Profiting from customer data: A proposed research Agenda 28
Information Systems for Manager: Text and Cases 28
Customer-Managed Interactions: The Role of Personal Information in Relationship Management 28
The Impact of Technology 27
Virtual Teams: Managerial Behavior Control's Impact on Team Effectiveness 27
Knowledge Management in Academia: A Proposed Framework 27
The Customer Service Life Cycle: A Framework for Internet Use in Support of Customer Service 27
I Am My Own Database 26
Data Completeness: A Key to Effective Net-Based Customer Service Systems 26
IT-dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature 26
Profit From Customer Data by Identifying Strategic Opportunities and Adopting the ‘Born Digital’ Approach 26
Web-Based Training in the Hospitality Industry: A Conceptual Definition, Taxonomy and Preliminary Investigation 26
Rice Epicurian Shopping: Decadence or Destiny 26
Impact of Mobility and Timing on User-Generated Content 25
Toward a Theory of IT-enabled Customer Service Systems 25
IT-dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature 25
Social media affordances: Enabling customer engagement 24
Virtual Learning Environments: An Information Technology Basic Skills Course on the Web 24
Understanding Project Survival in an ES Environment: A Sociomaterial Practice Perspective 24
Web-site Marketing for the Tourism Industry: Another View 24
Degrees of Agility: Implications for Information Systems Design and Firm Strategy 24
Managing value co-creation in the tourism industry 24
NCSS Process Completeness: Construct development and preliminary validation 24
Using Information Technology to Improve Customer Service: Evaluating the Impact of Strategic Opportunities 23
Computer Self-Efficacy and Motivation to Learn in a Self-Directed Online Course 23
Value co-creation in inter-firm partnership: the role of IT 23
Harvesting External Data: The Potential of Digital Data Streams 23
Investigating Multilevel Relationships in Virtual Teams: An application using Hierarchical Linear Modeling 23
Web-Based Virtual Learning Environments: A Research Framework and a Preliminary Assessment of Effectiveness in Basic IT Skills Training 23
Marketing Strategies in Virtual Worlds 23
Information Systems Design: A Systematic Way to Analyze IT in Your Business 23
Customer Relationship Management 23
IT-Dependent Strategic Initiatives and Sustained Competitive Advantage: A Review, Synthesis, and an Extension of the Literature 22
DSL Provisioning: Redefining 'Customer Service' 22
STA Travel Island: Marketing First Life Travel Services in Second Life 22
Outrigger Hotels and Resorts: A Case Study 22
Virtual Teams: Team Control Structure, Work Processes and Team Effectiveness 22
Information Systems for Manager: Text and Cases, 2nd edition 22
Dartcor Management Services 21
Open Voucher and the tourist season in Sardinia 21
Making IT Matter in Hospitality: A Framework for Evaluating the Sustainability of IT-dependent Competitive Advantage 21
Strategic impacts of IT-enabled consumer power: Insight from Internet distribution in the U.S. lodging industry 21
Trust and the Unintended Effects of Behavior Control in Virtual Teams 21
Process completeness: strategies for Aligning service systems with customers' service needs 21
Virtual Teams: A Review of Current Literature and Future Research Directions 20
Marketing Hotels Using Global Distribution Systems Revisited 20
Totale 2.298
Categoria #
all - tutte 11.777
article - articoli 0
book - libri 0
conference - conferenze 0
curatela - curatele 0
other - altro 0
patent - brevetti 0
selected - selezionate 0
volume - volumi 0
Totale 11.777


Totale Lug Ago Sett Ott Nov Dic Gen Feb Mar Apr Mag Giu
2018/201921 0 0 0 0 0 0 0 0 0 0 0 21
2019/2020799 230 2 80 1 77 81 151 4 88 4 79 2
2020/2021442 79 0 80 0 79 0 79 0 46 79 0 0
2021/2022293 27 0 0 3 0 0 5 19 33 16 29 161
2022/2023311 81 0 0 15 43 49 0 42 55 2 15 9
2023/202465 20 6 1 5 4 4 0 2 0 8 8 7
Totale 2.298