IRIS
PICCOLI, Gabriele
 Distribuzione geografica
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Continente #
NA - Nord America 2.206
AS - Asia 1.846
SA - Sud America 1.427
EU - Europa 1.043
AF - Africa 91
OC - Oceania 19
Continente sconosciuto - Info sul continente non disponibili 2
Totale 6.634
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Nazione #
US - Stati Uniti d'America 2.155
BR - Brasile 1.269
SG - Singapore 677
CN - Cina 599
UA - Ucraina 479
DE - Germania 203
VN - Vietnam 190
HK - Hong Kong 132
FR - Francia 96
FI - Finlandia 85
AR - Argentina 55
IT - Italia 34
TR - Turchia 34
ZA - Sudafrica 33
EC - Ecuador 31
GB - Regno Unito 30
RU - Federazione Russa 29
BD - Bangladesh 25
IN - India 25
IQ - Iraq 23
CO - Colombia 19
MA - Marocco 19
PK - Pakistan 19
SE - Svezia 19
AU - Australia 16
UZ - Uzbekistan 16
CA - Canada 14
MX - Messico 14
KE - Kenya 13
VE - Venezuela 12
CL - Cile 11
PE - Perù 11
ID - Indonesia 10
AT - Austria 9
PY - Paraguay 9
JO - Giordania 8
JP - Giappone 8
KG - Kirghizistan 8
PT - Portogallo 8
AE - Emirati Arabi Uniti 7
AL - Albania 7
PS - Palestinian Territory 7
AZ - Azerbaigian 6
EG - Egitto 6
NP - Nepal 6
PL - Polonia 6
DO - Repubblica Dominicana 5
SA - Arabia Saudita 5
TN - Tunisia 5
UY - Uruguay 5
BG - Bulgaria 4
BO - Bolivia 4
DZ - Algeria 4
ES - Italia 4
IE - Irlanda 4
LB - Libano 4
MY - Malesia 4
OM - Oman 4
PH - Filippine 4
SK - Slovacchia (Repubblica Slovacca) 4
BE - Belgio 3
GE - Georgia 3
HN - Honduras 3
HU - Ungheria 3
IR - Iran 3
JM - Giamaica 3
KW - Kuwait 3
LK - Sri Lanka 3
NL - Olanda 3
SV - El Salvador 3
AM - Armenia 2
BH - Bahrain 2
BY - Bielorussia 2
CI - Costa d'Avorio 2
CR - Costa Rica 2
CZ - Repubblica Ceca 2
EU - Europa 2
IL - Israele 2
KR - Corea 2
KZ - Kazakistan 2
LY - Libia 2
MK - Macedonia 2
NZ - Nuova Zelanda 2
QA - Qatar 2
TG - Togo 2
TT - Trinidad e Tobago 2
BA - Bosnia-Erzegovina 1
BB - Barbados 1
CG - Congo 1
CV - Capo Verde 1
ET - Etiopia 1
GR - Grecia 1
GT - Guatemala 1
GY - Guiana 1
KN - Saint Kitts e Nevis 1
LT - Lituania 1
MD - Moldavia 1
MU - Mauritius 1
NC - Nuova Caledonia 1
NI - Nicaragua 1
Totale 6.628
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Città #
Dallas 736
Jacksonville 317
Singapore 288
San Jose 179
Princeton 158
Hong Kong 129
Chandler 127
Nanjing 119
Ashburn 101
São Paulo 92
Dearborn 91
Beijing 80
Ho Chi Minh City 68
Lauterbourg 68
Wilmington 62
Nanchang 50
Shanghai 48
Rio de Janeiro 43
Hanoi 37
Belo Horizonte 36
Hebei 34
Changsha 33
Shenyang 33
Tianjin 26
Jiaxing 21
Brasília 19
Campinas 19
Santa Clara 18
Curitiba 17
Porto Alegre 17
Guayaquil 15
Salvador 15
Tashkent 14
San Francisco 13
Hangzhou 12
Jinan 12
Nairobi 12
Ribeirão Preto 12
São José do Rio Preto 12
Baghdad 11
Caxias do Sul 11
Da Nang 11
Hải Dương 11
Istanbul 11
Manaus 11
Sorocaba 11
Guarulhos 10
Lahore 10
Bogotá 9
Cape Town 9
Norwalk 9
Pelotas 9
Toronto 9
Viamão 9
Bishkek 8
Dhaka 8
Duque de Caxias 8
Haiphong 8
Johannesburg 8
Kunming 8
London 8
Londrina 8
New York 8
Rio Grande 8
Santiago 8
Sassari 8
Amman 7
Aracaju 7
Biên Hòa 7
Casablanca 7
Florianópolis 7
Lima 7
Los Angeles 7
São Gonçalo 7
Tokyo 7
Bauru 6
Belém 6
Carapicuíba 6
Caruaru 6
Contagem 6
Fortaleza 6
Franca 6
Frankfurt am Main 6
Goiânia 6
Guangzhou 6
Joinville 6
Maceió 6
Manchester 6
Münster 6
Santo André 6
Sumaré 6
Taubaté 6
Uberlândia 6
Campos dos Goytacazes 5
Changchun 5
Chennai 5
Council Bluffs 5
Feira de Santana 5
Garanhuns 5
Juazeiro do Norte 5
Totale 3.636
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Nome #
HGRM: Bringing Back High Touch Hospitality 145
A Proposed Knowledge Management Cycle for University Organizations 113
E-Commerce, Web 2.0 and Entrepreneurship: Opportunities in the U-Space 109
Creating and Sustaining IT-Enabled Competitive Advantage 107
Carnival Cruiselines 106
Customer Relationship Management – A Driver for change in the Structure of the US Lodging Industry 105
Custom Made Apparel at Lands’ End 103
Net-Based Customer Service Systems: Evolution and Revolution in Website Functionalities 101
IT-Dependent Strategic Initiatives and Sustained Competitive Advantage: A Review, Synthesis, and an Extension of the Literature 100
Atlantis Paradise Island Resort and Casino: Improving Performance with a new Vision and Mission 100
Customer Service and Network Completeness 99
Information Systems for Manager: Text and Cases 98
A Call to Engagement: Moving beyond User Involvement in Order to Achieve Successful Information Systems Design 98
I Am My Own Database 97
Wyndham International: Fostering High-Touch with High-Tech 96
Strategic impacts of IT-enabled consumer power: Insight from Internet distribution in the U.S. lodging industry 96
Custom Made Apparel at Lands’ End 96
Virtual Teams: Team Control Structure, Work Processes and Team Effectiveness 96
Profiting from customer data: A proposed research Agenda 94
Assessing Managerial Impact in Virtual Teams: Possible Directions for Future Research 93
The Impact of Technology 92
Virtual Teams: A Review of Current Literature and Future Research Directions 92
Computer Self-Efficacy and Motivation to Learn in a Self-Directed Online Course 92
Hilton Hotels: Brand Differentiation through Customer Relationship Management 91
Customer-Managed Interactions: A New Paradigm for Firm-Customer Relationships 91
Internet-Based Customer Service Systems: What Are They and When Are They Successful? 90
Electronic Commerce: Markets and Users 89
Web-Based Virtual Learning Environments: A Research Framework and a Preliminary Assessment of Effectiveness in Basic IT Skills Training 89
Making IT Matter: A Managers Guide to Creating and Sustaining Competitive Advantage with Information Systems 89
Trust and the Unintended Effects of Behavior Control in Virtual Teams 88
Dartcor Management Services 87
Antecedents of IT Dynamic Capabilities in the Context of Digital Data Genesis 87
Social media affordances: Enabling customer engagement 86
When Malleable Information Technologies Meld with Organizational Routines: An Affordance Perspective 86
Web-Based Training in the Hospitality Industry: A Conceptual Definition, Taxonomy and Preliminary Investigation 86
Marketing Hotels Using Global Distribution Systems Revisited 86
Canyon Ranch 85
Virtual Teams: Managerial Behavior Control's Impact on Team Effectiveness 84
Data Completeness: A Key to Effective Net-Based Customer Service Systems 84
Effectiveness of Virtual Learning Environments in Basic Skills Business Education: A Field Study in Progress 84
Outrigger Hotels and Resorts: A Case Study 83
Marketing Strategies in Virtual Worlds 83
Custom Made Apparel and Individualized Service at Lands’ End 82
A Design Theory Approach to Building Strategic Net-based Customer Service Systems 82
Process completeness: strategies for Aligning service systems with customers' service needs 82
Impact of Mobility and Timing on User-Generated Content 81
TripIt: The Traveler’s Agent 81
Brohman, M. K., A. Parasuraman, G. Piccoli, and R.T. Watson. “Network-based customer service systems: a half-time report from the field 81
Open Voucher and the tourist season in Sardinia 80
A framework for evaluating the business value of customer data in hospitality 80
The competitive impact of information technology: can commodity IT contribute to competitive performance\&quest 80
The Value of Academic Research to the Hospitality Professional: A General Discussion and the Case of Information Systems Research 80
Knowledge Management in Academia: A Proposed Framework 79
IT-dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature 79
Antecedents to Team Member Commitment from Near and Far: A Comparison between Collocated and Virtual Teams 79
The Customer Service Life Cycle: A Framework for Internet Use in Support of Customer Service 79
Information Systems Design: A Systematic Way to Analyze IT in Your Business 79
Customer Relationship Management 79
IT-dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature 76
Toward a Theory of IT-enabled Customer Service Systems 75
Essentials of Information Systems for Managers 74
Information Systems for Manager: Text and Cases, 2nd edition 74
Value co-creation in inter-firm partnership: the role of IT 73
The Strategic Value of Information: A Manager’s Guide to Profiting from Information Systems 72
Virtual Learning Environments: An Information Technology Basic Skills Course on the Web 69
Customer-Managed Interactions: The Role of Personal Information in Relationship Management 69
Managing value co-creation in the tourism industry 69
Web-site Marketing for the Tourism Industry: Another View 67
Degrees of Agility: Implications for Information Systems Design and Firm Strategy 67
STA Travel Island: Marketing First Life Travel Services in Second Life 65
Harvesting External Data: The Potential of Digital Data Streams 65
Investigating Multilevel Relationships in Virtual Teams: An application using Hierarchical Linear Modeling 63
Rice Epicurian Shopping: Decadence or Destiny 61
Understanding Project Survival in an ES Environment: A Sociomaterial Practice Perspective 60
NCSS Process Completeness: Construct development and preliminary validation 60
Using Information Technology to Improve Customer Service: Evaluating the Impact of Strategic Opportunities 56
DSL Provisioning: Redefining 'Customer Service' 55
Profit From Customer Data by Identifying Strategic Opportunities and Adopting the ‘Born Digital’ Approach 54
Making IT Matter in Hospitality: A Framework for Evaluating the Sustainability of IT-dependent Competitive Advantage 52
Totale 6.635
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Categoria #
all - tutte 28.112
article - articoli 0
book - libri 0
conference - conferenze 0
curatela - curatele 0
other - altro 0
patent - brevetti 0
selected - selezionate 0
volume - volumi 0
Totale 28.112
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Totale Lug Ago Sett Ott Nov Dic Gen Feb Mar Apr Mag Giu
2020/202179 0 0 0 0 0 0 0 0 0 79 0 0
2021/2022293 27 0 0 3 0 0 5 19 33 16 29 161
2022/2023311 81 0 0 15 43 49 0 42 55 2 15 9
2023/2024126 20 6 1 5 4 4 0 2 0 8 8 68
2024/20251.989 5 0 94 46 57 44 37 452 869 266 80 39
2025/20262.287 60 627 349 510 90 90 333 76 99 53 0 0
Totale 6.635