IRIS
PICCOLI, Gabriele
 Distribuzione geografica
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Continente #
NA - Nord America 1.071
EU - Europa 823
AS - Asia 638
OC - Oceania 17
AF - Africa 3
Continente sconosciuto - Info sul continente non disponibili 2
SA - Sud America 1
Totale 2.555
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Nazione #
US - Stati Uniti d'America 1.058
UA - Ucraina 466
CN - Cina 400
SG - Singapore 203
DE - Germania 178
FI - Finlandia 82
IT - Italia 31
SE - Svezia 15
AU - Australia 14
GB - Regno Unito 14
CA - Canada 12
FR - Francia 9
PT - Portogallo 8
TR - Turchia 5
BE - Belgio 3
IE - Irlanda 3
IN - India 3
JP - Giappone 3
MY - Malesia 3
SA - Arabia Saudita 3
SK - Slovacchia (Repubblica Slovacca) 3
ZA - Sudafrica 3
AL - Albania 2
ES - Italia 2
EU - Europa 2
GE - Georgia 2
HK - Hong Kong 2
KG - Kirghizistan 2
KR - Corea 2
NZ - Nuova Zelanda 2
PH - Filippine 2
PK - Pakistan 2
AE - Emirati Arabi Uniti 1
AM - Armenia 1
AT - Austria 1
BD - Bangladesh 1
BG - Bulgaria 1
BR - Brasile 1
BY - Bielorussia 1
DO - Repubblica Dominicana 1
HU - Ungheria 1
KZ - Kazakistan 1
LK - Sri Lanka 1
NC - Nuova Caledonia 1
NL - Olanda 1
RO - Romania 1
SI - Slovenia 1
TW - Taiwan 1
Totale 2.555
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Città #
Jacksonville 317
Singapore 168
Princeton 158
Chandler 127
Nanjing 119
Dearborn 91
Wilmington 62
Nanchang 50
Hebei 34
Changsha 33
Shenyang 33
Tianjin 22
Jiaxing 21
Beijing 15
Santa Clara 14
Hangzhou 12
Jinan 12
San Francisco 12
Ashburn 9
Norwalk 9
Toronto 9
Kunming 8
Sassari 8
Guangzhou 6
Changchun 5
Lisbon 5
Mountain View 5
Ningbo 5
Dekalb 4
London 4
Taizhou 4
Ann Arbor 3
Bratislava 3
Brussels 3
Falls Church 3
Fuzhou 3
Haikou 3
Helsinki 3
Jitra 3
Lanzhou 3
Melbourne 3
Phuthaditjhaba 3
Rohnert Park 3
Shanghai 3
Wuppertal 3
Aurora 2
Bishkek 2
Burgdorf, Hanover 2
Canberra 2
Catania 2
Cesano Maderno 2
Essen 2
Frankfurt am Main 2
Gallicano nel Lazio 2
General Trias 2
Houston 2
Irvine 2
Izmir 2
Kaiserslautern 2
Nuremberg 2
Padova 2
Phoenix 2
Racine 2
Riyadh 2
Saint Louis 2
Seoul 2
Sevilla 2
Sydney 2
Taiyuan 2
Tbilisi 2
Tirana 2
Tokyo 2
Zhengzhou 2
Almaty 1
Amsterdam 1
Atlanta 1
Auckland 1
Bamberg 1
Bellevue 1
Berkeley 1
Boston 1
Breitenbach 1
Brisbane 1
Budapest 1
Buffalo 1
Burnaby 1
Cascais 1
Central 1
Central District 1
Cherry Hill 1
Delhi 1
Dhaka 1
Durham 1
East Hartford 1
Farmville 1
Funchal 1
Galway 1
Glassboro 1
Gordon 1
Hanover 1
Totale 1.506
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Nome #
HGRM: Bringing Back High Touch Hospitality 76
Carnival Cruiselines 49
E-Commerce, Web 2.0 and Entrepreneurship: Opportunities in the U-Space 49
The Value of Academic Research to the Hospitality Professional: A General Discussion and the Case of Information Systems Research 47
Creating and Sustaining IT-Enabled Competitive Advantage 47
Hilton Hotels: Brand Differentiation through Customer Relationship Management 45
Net-Based Customer Service Systems: Evolution and Revolution in Website Functionalities 45
A Call to Engagement: Moving beyond User Involvement in Order to Achieve Successful Information Systems Design 45
The competitive impact of information technology: can commodity IT contribute to competitive performance\&quest 44
Custom Made Apparel at Lands’ End 44
Effectiveness of Virtual Learning Environments in Basic Skills Business Education: A Field Study in Progress 42
A Proposed Knowledge Management Cycle for University Organizations 41
When Malleable Information Technologies Meld with Organizational Routines: An Affordance Perspective 41
Antecedents of IT Dynamic Capabilities in the Context of Digital Data Genesis 41
Customer Relationship Management – A Driver for change in the Structure of the US Lodging Industry 41
Customer-Managed Interactions: A New Paradigm for Firm-Customer Relationships 39
Assessing Managerial Impact in Virtual Teams: Possible Directions for Future Research 38
Atlantis Paradise Island Resort and Casino: Improving Performance with a new Vision and Mission 38
Custom Made Apparel at Lands’ End 38
Internet-Based Customer Service Systems: What Are They and When Are They Successful? 37
Brohman, M. K., A. Parasuraman, G. Piccoli, and R.T. Watson. “Network-based customer service systems: a half-time report from the field 36
A framework for evaluating the business value of customer data in hospitality 35
Canyon Ranch 35
A Design Theory Approach to Building Strategic Net-based Customer Service Systems 35
Wyndham International: Fostering High-Touch with High-Tech 34
Rice Epicurian Shopping: Decadence or Destiny 34
Antecedents to Team Member Commitment from Near and Far: A Comparison between Collocated and Virtual Teams 34
Custom Made Apparel and Individualized Service at Lands’ End 33
Essentials of Information Systems for Managers 32
TripIt: The Traveler’s Agent 32
Making IT Matter: A Managers Guide to Creating and Sustaining Competitive Advantage with Information Systems 32
Data Completeness: A Key to Effective Net-Based Customer Service Systems 31
Information Systems for Manager: Text and Cases 31
The Strategic Value of Information: A Manager’s Guide to Profiting from Information Systems 31
Customer Service and Network Completeness 31
The Impact of Technology 30
Virtual Teams: Managerial Behavior Control's Impact on Team Effectiveness 30
Electronic Commerce: Markets and Users 30
Knowledge Management in Academia: A Proposed Framework 30
Profiting from customer data: A proposed research Agenda 30
Customer-Managed Interactions: The Role of Personal Information in Relationship Management 30
Impact of Mobility and Timing on User-Generated Content 29
I Am My Own Database 29
IT-dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature 29
Profit From Customer Data by Identifying Strategic Opportunities and Adopting the ‘Born Digital’ Approach 29
Harvesting External Data: The Potential of Digital Data Streams 29
The Customer Service Life Cycle: A Framework for Internet Use in Support of Customer Service 29
Social media affordances: Enabling customer engagement 28
Toward a Theory of IT-enabled Customer Service Systems 28
Web-site Marketing for the Tourism Industry: Another View 28
Computer Self-Efficacy and Motivation to Learn in a Self-Directed Online Course 27
Web-Based Training in the Hospitality Industry: A Conceptual Definition, Taxonomy and Preliminary Investigation 27
Degrees of Agility: Implications for Information Systems Design and Firm Strategy 27
Outrigger Hotels and Resorts: A Case Study 27
IT-dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature 27
Virtual Teams: Team Control Structure, Work Processes and Team Effectiveness 27
Managing value co-creation in the tourism industry 27
Process completeness: strategies for Aligning service systems with customers' service needs 27
IT-Dependent Strategic Initiatives and Sustained Competitive Advantage: A Review, Synthesis, and an Extension of the Literature 26
Understanding Project Survival in an ES Environment: A Sociomaterial Practice Perspective 26
DSL Provisioning: Redefining 'Customer Service' 26
Value co-creation in inter-firm partnership: the role of IT 26
Marketing Strategies in Virtual Worlds 26
Customer Relationship Management 26
Virtual Learning Environments: An Information Technology Basic Skills Course on the Web 25
Using Information Technology to Improve Customer Service: Evaluating the Impact of Strategic Opportunities 25
Dartcor Management Services 25
Making IT Matter in Hospitality: A Framework for Evaluating the Sustainability of IT-dependent Competitive Advantage 25
Investigating Multilevel Relationships in Virtual Teams: An application using Hierarchical Linear Modeling 25
Web-Based Virtual Learning Environments: A Research Framework and a Preliminary Assessment of Effectiveness in Basic IT Skills Training 25
NCSS Process Completeness: Construct development and preliminary validation 25
Open Voucher and the tourist season in Sardinia 24
Strategic impacts of IT-enabled consumer power: Insight from Internet distribution in the U.S. lodging industry 24
Trust and the Unintended Effects of Behavior Control in Virtual Teams 24
STA Travel Island: Marketing First Life Travel Services in Second Life 24
Information Systems for Manager: Text and Cases, 2nd edition 24
Information Systems Design: A Systematic Way to Analyze IT in Your Business 24
Virtual Teams: A Review of Current Literature and Future Research Directions 22
Marketing Hotels Using Global Distribution Systems Revisited 22
Totale 2.556
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Categoria #
all - tutte 15.464
article - articoli 0
book - libri 0
conference - conferenze 0
curatela - curatele 0
other - altro 0
patent - brevetti 0
selected - selezionate 0
volume - volumi 0
Totale 15.464
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Totale Lug Ago Sett Ott Nov Dic Gen Feb Mar Apr Mag Giu
2019/2020486 0 0 0 0 77 81 151 4 88 4 79 2
2020/2021442 79 0 80 0 79 0 79 0 46 79 0 0
2021/2022293 27 0 0 3 0 0 5 19 33 16 29 161
2022/2023311 81 0 0 15 43 49 0 42 55 2 15 9
2023/2024126 20 6 1 5 4 4 0 2 0 8 8 68
2024/2025197 5 0 94 46 52 0 0 0 0 0 0 0
Totale 2.556