IRIS
PICCOLI, Gabriele
 Distribuzione geografica
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Continente #
NA - Nord America 1.071
EU - Europa 820
AS - Asia 546
OC - Oceania 17
Continente sconosciuto - Info sul continente non disponibili 2
SA - Sud America 1
Totale 2.457
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Nazione #
US - Stati Uniti d'America 1.058
UA - Ucraina 466
CN - Cina 399
DE - Germania 178
SG - Singapore 112
FI - Finlandia 82
IT - Italia 29
SE - Svezia 15
AU - Australia 14
GB - Regno Unito 13
CA - Canada 12
FR - Francia 9
PT - Portogallo 8
TR - Turchia 5
BE - Belgio 3
IE - Irlanda 3
IN - India 3
JP - Giappone 3
MY - Malesia 3
SA - Arabia Saudita 3
SK - Slovacchia (Repubblica Slovacca) 3
AL - Albania 2
ES - Italia 2
EU - Europa 2
GE - Georgia 2
HK - Hong Kong 2
KG - Kirghizistan 2
KR - Corea 2
NZ - Nuova Zelanda 2
PH - Filippine 2
PK - Pakistan 2
AE - Emirati Arabi Uniti 1
AM - Armenia 1
AT - Austria 1
BD - Bangladesh 1
BG - Bulgaria 1
BR - Brasile 1
BY - Bielorussia 1
DO - Repubblica Dominicana 1
HU - Ungheria 1
KZ - Kazakistan 1
LK - Sri Lanka 1
NC - Nuova Caledonia 1
NL - Olanda 1
RO - Romania 1
SI - Slovenia 1
TW - Taiwan 1
Totale 2.457
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Città #
Jacksonville 317
Princeton 158
Chandler 127
Nanjing 119
Dearborn 91
Singapore 78
Wilmington 62
Nanchang 50
Hebei 34
Changsha 33
Shenyang 33
Tianjin 22
Jiaxing 21
Beijing 15
Santa Clara 14
Hangzhou 12
Jinan 12
San Francisco 12
Ashburn 9
Norwalk 9
Toronto 9
Kunming 8
Sassari 8
Guangzhou 6
Changchun 5
Lisbon 5
Mountain View 5
Ningbo 5
Dekalb 4
London 4
Taizhou 4
Ann Arbor 3
Bratislava 3
Brussels 3
Falls Church 3
Fuzhou 3
Haikou 3
Helsinki 3
Jitra 3
Lanzhou 3
Melbourne 3
Rohnert Park 3
Wuppertal 3
Aurora 2
Bishkek 2
Burgdorf, Hanover 2
Canberra 2
Catania 2
Cesano Maderno 2
Essen 2
Frankfurt am Main 2
Gallicano nel Lazio 2
General Trias 2
Houston 2
Irvine 2
Izmir 2
Kaiserslautern 2
Nuremberg 2
Padova 2
Phoenix 2
Racine 2
Riyadh 2
Saint Louis 2
Seoul 2
Sevilla 2
Shanghai 2
Sydney 2
Taiyuan 2
Tbilisi 2
Tirana 2
Tokyo 2
Zhengzhou 2
Almaty 1
Amsterdam 1
Atlanta 1
Auckland 1
Bamberg 1
Bellevue 1
Berkeley 1
Boston 1
Breitenbach 1
Brisbane 1
Budapest 1
Buffalo 1
Burnaby 1
Cascais 1
Central 1
Central District 1
Cherry Hill 1
Delhi 1
Dhaka 1
Durham 1
East Hartford 1
Farmville 1
Funchal 1
Galway 1
Glassboro 1
Gordon 1
Hanover 1
Islamabad 1
Totale 1.413
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Nome #
HGRM: Bringing Back High Touch Hospitality 73
Carnival Cruiselines 48
E-Commerce, Web 2.0 and Entrepreneurship: Opportunities in the U-Space 47
Creating and Sustaining IT-Enabled Competitive Advantage 46
Hilton Hotels: Brand Differentiation through Customer Relationship Management 45
Custom Made Apparel at Lands’ End 44
The competitive impact of information technology: can commodity IT contribute to competitive performance\&quest 43
The Value of Academic Research to the Hospitality Professional: A General Discussion and the Case of Information Systems Research 43
A Proposed Knowledge Management Cycle for University Organizations 41
A Call to Engagement: Moving beyond User Involvement in Order to Achieve Successful Information Systems Design 41
When Malleable Information Technologies Meld with Organizational Routines: An Affordance Perspective 40
Antecedents of IT Dynamic Capabilities in the Context of Digital Data Genesis 40
Customer-Managed Interactions: A New Paradigm for Firm-Customer Relationships 39
Customer Relationship Management – A Driver for change in the Structure of the US Lodging Industry 39
Effectiveness of Virtual Learning Environments in Basic Skills Business Education: A Field Study in Progress 39
Atlantis Paradise Island Resort and Casino: Improving Performance with a new Vision and Mission 38
Assessing Managerial Impact in Virtual Teams: Possible Directions for Future Research 37
Brohman, M. K., A. Parasuraman, G. Piccoli, and R.T. Watson. “Network-based customer service systems: a half-time report from the field 36
Net-Based Customer Service Systems: Evolution and Revolution in Website Functionalities 36
Internet-Based Customer Service Systems: What Are They and When Are They Successful? 36
A framework for evaluating the business value of customer data in hospitality 35
Canyon Ranch 35
A Design Theory Approach to Building Strategic Net-based Customer Service Systems 34
Wyndham International: Fostering High-Touch with High-Tech 33
Custom Made Apparel at Lands’ End 33
Antecedents to Team Member Commitment from Near and Far: A Comparison between Collocated and Virtual Teams 33
Custom Made Apparel and Individualized Service at Lands’ End 32
Essentials of Information Systems for Managers 31
TripIt: The Traveler’s Agent 31
The Strategic Value of Information: A Manager’s Guide to Profiting from Information Systems 31
Customer Service and Network Completeness 31
Information Systems for Manager: Text and Cases 30
Making IT Matter: A Managers Guide to Creating and Sustaining Competitive Advantage with Information Systems 30
The Impact of Technology 29
Virtual Teams: Managerial Behavior Control's Impact on Team Effectiveness 29
Electronic Commerce: Markets and Users 29
Knowledge Management in Academia: A Proposed Framework 29
Profiting from customer data: A proposed research Agenda 29
Customer-Managed Interactions: The Role of Personal Information in Relationship Management 29
Rice Epicurian Shopping: Decadence or Destiny 29
Impact of Mobility and Timing on User-Generated Content 28
I Am My Own Database 28
Data Completeness: A Key to Effective Net-Based Customer Service Systems 28
IT-dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature 28
Profit From Customer Data by Identifying Strategic Opportunities and Adopting the ‘Born Digital’ Approach 28
The Customer Service Life Cycle: A Framework for Internet Use in Support of Customer Service 28
Social media affordances: Enabling customer engagement 27
Web-Based Training in the Hospitality Industry: A Conceptual Definition, Taxonomy and Preliminary Investigation 27
Web-site Marketing for the Tourism Industry: Another View 27
Toward a Theory of IT-enabled Customer Service Systems 26
Degrees of Agility: Implications for Information Systems Design and Firm Strategy 26
Harvesting External Data: The Potential of Digital Data Streams 26
Outrigger Hotels and Resorts: A Case Study 26
IT-dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature 26
Virtual Teams: Team Control Structure, Work Processes and Team Effectiveness 26
Managing value co-creation in the tourism industry 26
Virtual Learning Environments: An Information Technology Basic Skills Course on the Web 25
IT-Dependent Strategic Initiatives and Sustained Competitive Advantage: A Review, Synthesis, and an Extension of the Literature 25
Using Information Technology to Improve Customer Service: Evaluating the Impact of Strategic Opportunities 25
Understanding Project Survival in an ES Environment: A Sociomaterial Practice Perspective 25
Computer Self-Efficacy and Motivation to Learn in a Self-Directed Online Course 25
Value co-creation in inter-firm partnership: the role of IT 25
Web-Based Virtual Learning Environments: A Research Framework and a Preliminary Assessment of Effectiveness in Basic IT Skills Training 25
NCSS Process Completeness: Construct development and preliminary validation 25
Marketing Strategies in Virtual Worlds 25
Customer Relationship Management 25
Dartcor Management Services 24
DSL Provisioning: Redefining 'Customer Service' 24
Making IT Matter in Hospitality: A Framework for Evaluating the Sustainability of IT-dependent Competitive Advantage 24
Investigating Multilevel Relationships in Virtual Teams: An application using Hierarchical Linear Modeling 24
Process completeness: strategies for Aligning service systems with customers' service needs 24
Information Systems for Manager: Text and Cases, 2nd edition 24
Information Systems Design: A Systematic Way to Analyze IT in Your Business 24
Open Voucher and the tourist season in Sardinia 23
Strategic impacts of IT-enabled consumer power: Insight from Internet distribution in the U.S. lodging industry 23
Trust and the Unintended Effects of Behavior Control in Virtual Teams 23
STA Travel Island: Marketing First Life Travel Services in Second Life 23
Virtual Teams: A Review of Current Literature and Future Research Directions 22
Marketing Hotels Using Global Distribution Systems Revisited 22
Totale 2.458
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Categoria #
all - tutte 13.997
article - articoli 0
book - libri 0
conference - conferenze 0
curatela - curatele 0
other - altro 0
patent - brevetti 0
selected - selezionate 0
volume - volumi 0
Totale 13.997
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Totale Lug Ago Sett Ott Nov Dic Gen Feb Mar Apr Mag Giu
2019/2020567 0 0 80 1 77 81 151 4 88 4 79 2
2020/2021442 79 0 80 0 79 0 79 0 46 79 0 0
2021/2022293 27 0 0 3 0 0 5 19 33 16 29 161
2022/2023311 81 0 0 15 43 49 0 42 55 2 15 9
2023/2024126 20 6 1 5 4 4 0 2 0 8 8 68
2024/202599 5 0 94 0 0 0 0 0 0 0 0 0
Totale 2.458