IRIS

Customer Relationship Management – A Driver for change in the Structure of the US Lodging Industry / Piccoli, Gabriele; Oconnor, P; Capaccioli, C; Alvarez, R.. - In: THE CORNELL HOTEL AND RESTAURANT ADMINISTRATION QUARTERLY. - ISSN 0010-8804. - 44:(2003), pp. 61-73.

Customer Relationship Management – A Driver for change in the Structure of the US Lodging Industry

PICCOLI, Gabriele;
2003-01-01
2003
Customer Relationship Management – A Driver for change in the Structure of the US Lodging Industry / Piccoli, Gabriele; Oconnor, P; Capaccioli, C; Alvarez, R.. - In: THE CORNELL HOTEL AND RESTAURANT ADMINISTRATION QUARTERLY. - ISSN 0010-8804. - 44:(2003), pp. 61-73.
1.1 Articolo in rivista
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11388/145864
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? ND
social impact