PICCOLI, Gabriele
PICCOLI, Gabriele
SCIENZE ECONOMICHE E AZIENDALI
A Call to Engagement: Moving beyond User Involvement in Order to Achieve Successful Information Systems Design
2007-01-01 Wagner, E; Piccoli, Gabriele
A Design Theory Approach to Building Strategic Net-based Customer Service Systems
2009-01-01 Brohman, Mk; Piccoli, Gabriele; Martin, P; Zulkernine, F; Parasuraman, A; Watson, R.
A framework for evaluating the business value of customer data in hospitality
2008-01-01 Piccoli, Gabriele
A Proposed Knowledge Management Cycle for University Organizations
1998-01-01 Piccoli, Gabriele; Ahmad, R; Ives, B.
Antecedents of IT Dynamic Capabilities in the Context of Digital Data Genesis
2012-01-01 Vitari, C; Piccoli, Gabriele; Mola, L; Rossignoli, C.
Antecedents to Team Member Commitment from Near and Far: A Comparison between Collocated and Virtual Teams
2006-01-01 Powell, Anne; Galvin, John; Piccoli, Gabriele
Assessing Managerial Impact in Virtual Teams: Possible Directions for Future Research
1999-01-01 Piccoli, Gabriele; Ives, B.
Atlantis Paradise Island Resort and Casino: Improving Performance with a new Vision and Mission
2010-01-01 Applegate, Lm; Piccoli, Gabriele; Dev, C.
Brohman, M. K., A. Parasuraman, G. Piccoli, and R.T. Watson. “Network-based customer service systems: a half-time report from the field
2001-01-01 Brohman, M. K.; A., Parasuraman; Piccoli, Gabriele; R. T., Watson
Canyon Ranch
2004-01-01 Piccoli, Gabriele; Applegate, L. M.
Carnival Cruiselines
2005-01-01 Kwortnik, R; Piccoli, Gabriele; Applegate, L. M.
Computer Self-Efficacy and Motivation to Learn in a Self-Directed Online Course
2009-01-01 Simmering, M; Posey, C; Piccoli, Gabriele
Creating and Sustaining IT-Enabled Competitive Advantage
2003-01-01 Piccoli, Gabriele; Feeny, D; Ives, B.
Custom Made Apparel and Individualized Service at Lands’ End
2003-01-01 Ives, B; Piccoli, Gabriele
Custom Made Apparel at Lands’ End
2003-01-01 Ives, B; Piccoli, Gabriele; Bass, B.
Custom Made Apparel at Lands’ End
2003-01-01 Piccoli, Gabriele; Bass, B; Ives, B.
Customer Relationship Management
2005-01-01 Piccoli, Gabriele; Susskind, A.
Customer Relationship Management – A Driver for change in the Structure of the US Lodging Industry
2003-01-01 Piccoli, Gabriele; Oconnor, P; Capaccioli, C; Alvarez, R.
Customer Service and Network Completeness
2002-01-01 Watson, R; M. K., Brohman; Piccoli, Gabriele; A., Parasuraman
Customer-Managed Interactions: A New Paradigm for Firm-Customer Relationships
2005-01-01 Watson, R. T.; Piccoli, Gabriele; Brohman, M. K.; Parasuraman, A.