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Titolo Data di pubblicazione Autore(i) File
Outrigger Hotels and Resorts: A Case Study 1-gen-2005 Piccoli, Gabriele
Using Information Technology to Improve Customer Service: Evaluating the Impact of Strategic Opportunities 1-gen-2005 Piccoli, Gabriele; Anglada, L; Watson, R.
Investigating Multilevel Relationships in Virtual Teams: An application using Hierarchical Linear Modeling 1-gen-2005 Short, J; Piccoli, Gabriele; Powell, A; Ives, B.
IT-dependent Strategic Initiatives and Sustained Competitive Advantage: A Review and Synthesis of the Literature 1-gen-2005 Piccoli, Gabriele; Ives, B.
Antecedents to Team Member Commitment from Near and Far: A Comparison between Collocated and Virtual Teams 1-gen-2006 Powell, Anne; Galvin, John; Piccoli, Gabriele
The Strategic Value of Information: A Manager’s Guide to Profiting from Information Systems 1-gen-2006 Piccoli, Gabriele; Torchio, P.
Marketing Strategies in Virtual Worlds 1-gen-2007 Lui, T; Piccoli, Gabriele; Ives, B.
Degrees of Agility: Implications for Information Systems Design and Firm Strategy 1-gen-2007 Lui, T; Piccoli, Gabriele
STA Travel Island: Marketing First Life Travel Services in Second Life 1-gen-2007 Ives, Blake; Piccoli, Gabriele
Profiting from customer data: A proposed research Agenda 1-gen-2007 Piccoli, Gabriele; Watson, R.
A Call to Engagement: Moving beyond User Involvement in Order to Achieve Successful Information Systems Design 1-gen-2007 Wagner, E; Piccoli, Gabriele
Profit From Customer Data by Identifying Strategic Opportunities and Adopting the ‘Born Digital’ Approach 1-gen-2008 Piccoli, Gabriele; Watson, R.
TripIt: The Traveler’s Agent 1-gen-2008 Piccoli, Gabriele; Applegate, L. M.; Brohman, K.
Hilton Hotels: Brand Differentiation through Customer Relationship Management 1-gen-2008 Piccoli, Gabriele; Dev, C; Applegate, L. M.
Information Systems for Manager: Text and Cases 1-gen-2008 Piccoli, Gabriele
A framework for evaluating the business value of customer data in hospitality 1-gen-2008 Piccoli, Gabriele
Making IT Matter in Hospitality: A Framework for Evaluating the Sustainability of IT-dependent Competitive Advantage 1-gen-2008 Piccoli, Gabriele
Process completeness: strategies for Aligning service systems with customers' service needs 1-gen-2009 Piccoli, Gabriele; Brohman, Kathryn; Watson, Richard; Parasuraman, A.
Toward a Theory of IT-enabled Customer Service Systems 1-gen-2009 Lui, T; Piccoli, Gabriele
E-Commerce, Web 2.0 and Entrepreneurship: Opportunities in the U-Space 1-gen-2009 Pitt, L. F; Watson, R. T.; Berthon, P. R.; Piccoli, Gabriele; Engstrom, A.
Mostrati risultati da 41 a 60 di 79
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