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NOTA: è possibile cercare una corrispondenza esatta usando i doppi apici, ad es: "evoluzione della specie". Qualora si cerchi un identificativo, è consigliabile cercarlo in due modi differenti: tra apici con caratteri speciali es: "978-94-6366-274" oppure senza caratteri speciali solo come sequenza numerica: es 978946366274.
Atlantis Paradise Island Resort and Casino: Improving Performance with a new Vision and Mission
2010-01-01 Applegate, Lm; Piccoli, Gabriele; Dev, C.
Brohman, M. K., A. Parasuraman, G. Piccoli, and R.T. Watson. “Network-based customer service systems: a half-time report from the field
2001-01-01 Brohman, M. K.; A., Parasuraman; Piccoli, Gabriele; R. T., Watson
Canyon Ranch
2004-01-01 Piccoli, Gabriele; Applegate, L. M.
Carnival Cruiselines
2005-01-01 Kwortnik, R; Piccoli, Gabriele; Applegate, L. M.
Custom Made Apparel at Lands’ End
2003-01-01 Ives, B; Piccoli, Gabriele; Bass, B.
Customer Service and Network Completeness
2002-01-01 Watson, R; M. K., Brohman; Piccoli, Gabriele; A., Parasuraman
Customer-Managed Interactions: The Role of Personal Information in Relationship Management
2003-01-01 Piccoli, Gabriele; Watson, R; Brohman, M. K.; Parasuraman, A.
HGRM: Bringing Back High Touch Hospitality
2012-01-01 Applegate, Lm; Piccoli, Gabriele
Hilton Hotels: Brand Differentiation through Customer Relationship Management
2008-01-01 Piccoli, Gabriele; Dev, C; Applegate, L. M.
Information Systems Design: A Systematic Way to Analyze IT in Your Business
2005-01-01 Wagner, E; Piccoli, Gabriele; Louthen, S.
Titolo | Data di pubblicazione | Autore(i) | File |
---|---|---|---|
Atlantis Paradise Island Resort and Casino: Improving Performance with a new Vision and Mission | 1-gen-2010 | Applegate, Lm; Piccoli, Gabriele; Dev, C. | |
Brohman, M. K., A. Parasuraman, G. Piccoli, and R.T. Watson. “Network-based customer service systems: a half-time report from the field | 1-gen-2001 | Brohman, M. K.; A., Parasuraman; Piccoli, Gabriele; R. T., Watson | |
Canyon Ranch | 1-gen-2004 | Piccoli, Gabriele; Applegate, L. M. | |
Carnival Cruiselines | 1-gen-2005 | Kwortnik, R; Piccoli, Gabriele; Applegate, L. M. | |
Custom Made Apparel at Lands’ End | 1-gen-2003 | Ives, B; Piccoli, Gabriele; Bass, B. | |
Customer Service and Network Completeness | 1-gen-2002 | Watson, R; M. K., Brohman; Piccoli, Gabriele; A., Parasuraman | |
Customer-Managed Interactions: The Role of Personal Information in Relationship Management | 1-gen-2003 | Piccoli, Gabriele; Watson, R; Brohman, M. K.; Parasuraman, A. | |
HGRM: Bringing Back High Touch Hospitality | 1-gen-2012 | Applegate, Lm; Piccoli, Gabriele | |
Hilton Hotels: Brand Differentiation through Customer Relationship Management | 1-gen-2008 | Piccoli, Gabriele; Dev, C; Applegate, L. M. | |
Information Systems Design: A Systematic Way to Analyze IT in Your Business | 1-gen-2005 | Wagner, E; Piccoli, Gabriele; Louthen, S. |
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Opzioni
Scopri
Tipologia
- 5 Altro 18
- 5 Altro::5.12 Altro 18
Data di pubblicazione
- 2010 - 2012 4
- 2001 - 2009 14
Lingua
- eng 18
Accesso al fulltext
- no fulltext 18