Business process management (BPM): How complementary BPM capabilities can build an ambidextrous state in business process activities of family firms / Giacosa, Elisa; Mazzoleni, Alberto; Usai, Antonio. - In: BUSINESS PROCESS MANAGEMENT JOURNAL. - ISSN 1463-7154. - 24:5(2018), pp. 1145-1162. [10.1108/BPMJ-07-2017-0211]
Business process management (BPM): How complementary BPM capabilities can build an ambidextrous state in business process activities of family firms
Usai Antonio
2018-01-01
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