IRIS

Understanding service recovery management through in class exercise with user generated content / Gallarza, M., Del Chiappa, G., Lewis, M.. - (2017), pp. 3854-3861. (ICERI2017 Proceedings 10th annual International Conference of Education, Research and Innovation Seville, Spain. 16-18 November, 2017).

Understanding service recovery management through in class exercise with user generated content

Del Chiappa G;
2017-01-01
2017
Inglese
Proceedings of ICERI2017
ICERI2017 Proceedings 10th annual International Conference of Education, Research and Innovation
3854
3861
8
978-84-697-6957-7
https://library.iated.org/view/GALLARZA2017UND
16-18 November, 2017
Seville, Spain.
Internazionale
WOS:000429975303139
Sì
Understanding service recovery management through in class exercise with user generated content / Gallarza, M., Del Chiappa, G., Lewis, M.. - (2017), pp. 3854-3861. (ICERI2017 Proceedings 10th annual International Conference of Education, Research and Innovation Seville, Spain. 16-18 November, 2017).
4 Contributo in Atti di Convegno (Proceeding)::4.1 Contributo in Atti di convegno
Gallarza, M; Del Chiappa, G; Lewis, M.
273
3
none
info:eu-repo/semantics/conferenceObject
4.1 Contributo in Atti di convegno
File in questo prodotto:
Non ci sono file associati a questo prodotto.

I documenti in IRIS sono protetti da copyright e tutti i diritti sono riservati, salvo diversa indicazione.

Utilizza questo identificativo per citare o creare un link a questo documento: https://hdl.handle.net/11388/204101
Citazioni
  • ???jsp.display-item.citation.pmc??? ND
  • Scopus ND
  • ???jsp.display-item.citation.isi??? 0
social impact