Sfoglia per Autore
Virtual Learning Environments: An Information Technology Basic Skills Course on the Web
1998-01-01 Ahmad, R; Piccoli, Gabriele
Effectiveness of Virtual Learning Environments in Basic Skills Business Education: A Field Study in Progress
1998-01-01 Ahmad, R; Piccoli, Gabriele; Ives, B.
A Proposed Knowledge Management Cycle for University Organizations
1998-01-01 Piccoli, Gabriele; Ahmad, R; Ives, B.
Assessing Managerial Impact in Virtual Teams: Possible Directions for Future Research
1999-01-01 Piccoli, Gabriele; Ives, B.
Electronic Commerce: Markets and Users
1999-01-01 Dickey, M; Piccoli, Gabriele; Ives, B.
Knowledge Management in Academia: A Proposed Framework
2000-01-01 Piccoli, Gabriele; Ahmad, R; Ives, B.
Virtual Teams: Managerial Behavior Control's Impact on Team Effectiveness
2000-01-01 Piccoli, Gabriele; Ives, B.
Web-Based Virtual Learning Environments: A Research Framework and a Preliminary Assessment of Effectiveness in Basic IT Skills Training
2001-01-01 Piccoli, Gabriele; Ahmad, R; Ives, B.
The Customer Service Life Cycle: A Framework for Internet Use in Support of Customer Service
2001-01-01 Piccoli, Gabriele; Spalding, B. R; Ives, B.
DSL Provisioning: Redefining 'Customer Service'
2001-01-01 Ives, B; Loiacono, E. T.; Piccoli, Gabriele
Internet-Based Customer Service Systems: What Are They and When Are They Successful?
2001-01-01 Brohman, K; Parasuraman, A; Watson, R. T.; Piccoli, Gabriele
Web-site Marketing for the Tourism Industry: Another View
2001-01-01 Piccoli, Gabriele
Brohman, M. K., A. Parasuraman, G. Piccoli, and R.T. Watson. “Network-based customer service systems: a half-time report from the field
2001-01-01 Brohman, M. K.; A., Parasuraman; Piccoli, Gabriele; R. T., Watson
Dartcor Management Services
2002-01-01 Piccoli, Gabriele; Reynolds, D.
The Impact of Technology
2002-01-01 Oconnor, P; Piccoli, Gabriele
Customer Service and Network Completeness
2002-01-01 Watson, R; M. K., Brohman; Piccoli, Gabriele; A., Parasuraman
Rice Epicurian Shopping: Decadence or Destiny
2002-01-01 Ives, B; Piccoli, Gabriele
Web-Based Training in the Hospitality Industry: A Conceptual Definition, Taxonomy and Preliminary Investigation
2002-01-01 Cheng, C; Piccoli, Gabriele
Data Completeness: A Key to Effective Net-Based Customer Service Systems
2003-01-01 Brohman, M. K.; Watson, R; Piccoli, Gabriele; Parasuraman, A.
Trust and the Unintended Effects of Behavior Control in Virtual Teams
2003-01-01 Piccoli, Gabriele; Ives, B.
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